At RiverStone we have a very clear concept of what the word quality means. It’s demonstrated in every facet of our business, from our commitment to customer service and our choice of first-class materials and products, to our attention to detail and construction excellence.
We recognise that our clients want to invest in a top-quality home that is as enduring and timeless as it is beautiful. So everything we do and everything we choose reflects that investment.
We deal only with tried and tested suppliers, so that clients can be assured they’re getting some of the best products in their class.
Kitchen appliances from Miele and bathroom fittings from Kohler, for example, are trusted products backed by extensive warranties and aftercare service. Even when we use new products and cutting-edge technology we do so knowing that we are working with companies that have proved themselves in their field.
We’re always on the look out for new and innovative products and ideas, but we will not compromise when it comes to knowing that their quality is guaranteed.
The same goes for our tradespeople. Skilled and experienced in what they do and proud to wear the RiverStone shirt, many have been with our family-run company since it started in 1995.
Our commitment to quality means we are deliberately picky when it comes to what we do and how we do it. While we will happily let our clients source many of the fittings for their new home, we insist on supplying electrical items such as downlights simply because we will not budge on quality where it matters.
Our supervisors are each assigned a small number of homes to look after during construction so that your project gets the attention it deserves, while our customer liaison team is always on hand to ensure you get the information you need, when you need it.